“Identity transformation requires a proven approach to defining a long-term strategy and roadmap that considers the right people, processes, and technologies to deliver a modern IAM program. We have always taken a ‘program’ view, and have helped thousands of companies assess their current state and develop a holistic approach to meeting their IAM needs,” says Paul Bedi, Founder and CEO at IDMWORKS. To mitigate budget constraints, the company develops champion toolkits as part of their “Assess, Recommendations, Roadmap” process, which assists security teams in understanding not only how identity supports the technology requirements of key digital transformation initiatives, but also how it meets the financial and security needs of the organization.
IDMWORKS enables clients to take applications to the cloud in the most IAM-friendly ways. Beyond providing just ‘support’ staff, the company dedicates an expert team for every client to proactively run their IAM solution.
A chief architect is also allocated to help clients navigate the integrations of appropriate IAM solutions. IDMWORKS employs business analysts who are experts in translating technical knowledge to business knowledge, which brings transparency in interacting with clients. As a pure-play product specialist, IDMWORKS caters largely to the North American markets, along with presence in Latina America, EMEA and the Asia-Pacific. The company primarily caters to financial services, manufacturing, and healthcare industries.
IDMWORKS enables clients to take applications to the cloud in the most IAM-friendly and –compatible ways
The success story of one of IDMWORKS’ clients, Subaru, best exemplifies its value proposition. It’s safe to say that IDMWORKS ‘saved’ the car manufacturer who was stuck with a single (or limited) off-shore managed services provider that wasn’t certified on the systems being supported. “They didn’t have an SLA in place, or the ability to upgrade or migrate from dated systems, which resulted in multiple SEV 1 outages every month. Internal staff spent all their time just escalating and managing the ‘managed’ service,” recalls Bedi. Today, Subaru enjoys seamless IAM with the help of IDMWORKS’ all-round IAM expertise and assistance.
What differentiates IDMWORKS from its competitors is that it is certified in every major IAM solution. The company thereby strives to educate its clients on fighting through the noise and confusion in the IAM vendor space. Cited as top partners by many IAM-leading vendors, IDMWORKS has a transparent scoping and sales process. “We understand that the expectation is to disengage at the end of the project, so we take a ‘Train the Owner’ approach. We are here to equip you with a secret weapon—a champion’s toolkit—to get the budget and resources you need,” mentions Bedi.